How can we help?
Before writing to us, see whether your question is answered below.
Frequently asked questions
Does it cost anything?
No. The site, checking whether you're a referral and the Trading Hub cost you nothing. CryptoBruj doesn't sell anything.
What does being a referral mean?
That you opened your exchange account with the CryptoBruj link or code. You can check it in a moment in Am I a referral? with your exchange and your UID.
Where do I find my UID?
In your exchange profile, next to your name or your email, with a button to copy it. Bitget: on the website, hover over your profile in the top right; in the app, tap your profile in the top left, then “Profile”. Bitunix: on the website, click your profile in the top right. BingX: on the website, hover over your profile in the top right; in the app, tap your profile in the top left. OKX: on the website, hover over your profile in the top right; in the app, open the menu, then “Profile and settings”.
How do I join the Trading Hub?
Fill in the Trading Hub form with your exchange, your UID, your email and your Telegram username. Your Telegram username is the one that starts with @: you’ll find it in Telegram’s Settings and, if you don’t have one, you can create it there. If the exchange confirms that you are a referral, we give you a personal link to the Telegram bot, which lets you into the group. Open it from the same Telegram account you entered in the form.
My account doesn't show up as a referral. What do I do?
Check that the UID and the exchange are correct; if you've just created the account, try again in a while. If it still doesn't show up, your account wasn't opened with CryptoBruj's link or code, and the code can't be added to an account that already exists. You have two options: open an account on another of the exchanges from My exchanges and join the Trading Hub with it (it's the quickest, and you can keep using the one you have), or make your account a referral with your exchange's steps: write to us below with your exchange and your UID and we'll tell you how.
Can I be removed from the Trading Hub?
To stay in, your account just needs to remain a referral: the bot checks it every day. If it stops being one, the bot lets you know privately before removing you from the group.
Does CryptoBruj give investment advice?
No. What CryptoBruj publishes is general and educational information, the same for everyone: it isn't advice or a personalised recommendation. The details are in the terms.
Write to us
We answer by email. We will never ask you for passwords, keys or money: if someone asks you for them in CryptoBruj's name, it isn't us.